Once the order is placed, you will receive an email from us within 0 to 30 minutes. If it is not found in the inbox, check your spam or junk folders. You can also check the same in your profile's My Orders page

Eligible items can be returned for a refund within 7 days of receipt of the product. Please note the refund will be only issued once we get the product undamaged.

You can choose to pay with a Credit Card (Visa, MasterCard, American Express or Discover), Net banking, or UPI. Cash on Delivery is not Available.

We're working hard to get your order packed quickly. It usually takes about 1-3 business days for us to pack and ship your order. Express orders placed after 12 pm PT ship the following business day.

Shipping charges are applicable based on your delivery location and typically range between ₹40–₹90 across India.

No. Currently the delivery is across India only.

We accept returns or exchanges only under the following conditions:

• The product must be unused, unwashed, and in its original packaging.
  
• The return/exchange request must be raised within the specified return window (e.g., within 7 days of delivery).

Please note that certain products are non-returnable, including used cookware, hygiene-related items, and customized products.

Once we receive the returned product, it will be inspected and approved. After approval, refunds are processed within 5–10 working days.

Products priced below ₹350 are not eligible for refunds.

Please note that shipping charges, COD charges, and convenience fees are non-refundable, unless the return is due to an error from our side.

To initiate a return, please contact us at feedback@anjalikitchenware.net

Our support team will guide you through the return process and assist you with the next steps.

Once approved, you will be required to courier the product to the following address:

Anjali Kitchenware Pvt. Ltd.
Bldg No. AM & Gala No. 2 to 5
Ground Floor, Shree Rajlaxmi Commercial Complex
Kalher Village, Agra Road
Taluka Bhiwandi, District Thane – 421302

Please ensure the product is securely packed before dispatch. Returns sent without prior communication or approval may not be accepted.

Gifts are non refundable.

The warranty covers manufacturing defects only, subject to normal domestic use of the product.

The warranty does not cover physical damage, burn marks, scratches, dents, or damage caused due to improper handling. Products used for commercial purposes are not covered if they are intended for domestic use.

To raise a warranty claim, a valid invoice copy must be provided at the time of claim submission.